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Vacancy details

Reference Number
VAC2000050735
Closing Date
Level
Advanced (Level 3)
Duration
1 Year 6 Months
Planned Start Date
Salary
£14,560 a year
Apprenticeship Area
Business and administration
Training Course
Business administrator (level 3)
Apprenticeship Standard
Business administrator

Job description

A fantastic opportunity to join Premier Mortgage Services as a Business Administration Apprentice. You'll support the team with a variety of office and customer service tasks while gaining valuable skills in administration, organisation, and communication. Ideal for someone motivated, professional, and eager to begin a career in business.

We are looking for an enthusiastic and motivated Business Administration Apprentice to join our friendly and professional team at Premier Mortgage Services. This is an excellent opportunity for someone looking to start their career in business administration while gaining valuable experience within the financial services industry.

As a Business Administration Apprentice, you will play an important role in supporting the day-to-day operations of the business. Working closely with mortgage advisers and administrative staff, you will develop a broad range of administrative, communication, and organisational skills while studying towards a recognised Business Administration qualification.

Main Duties and Responsibilities:

  • Answering telephone calls and dealing with customer enquiries professionally.
  • Greeting clients and assisting with appointment bookings.
  • Managing emails and responding to routine correspondence.
  • Maintaining accurate client records and updating internal systems.
  • Preparing and sending documentation to clients, lenders, and solicitors.
  • Supporting mortgage advisers with administrative tasks throughout the application process.
  • Filing and organising both electronic and paper documents.
  • Monitoring and processing incoming post.
  • Scheduling meetings and managing diaries.
  • Ensuring all information is handled in line with company procedures and data protection requirements.
  • Providing excellent customer service to clients throughout their mortgage journey.

Vacancy information

Monday to Friday, 9.00am to 5.00pm, with a 1 hour lunch break.
35 hours per week

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative
  • GCSE English & Maths 9-4 / C (Essential)

Two Wednesday's a month at Nottingham College City Hub campus. You will also be assigned an assessor who will visit you at the workplace. 

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.

Employer information

We're Premier Mortgage Services based in Nottingham. In 2025 we celebrated 33 years of providing first-class whole of market mortgage advice to clients across the Nottingham and the UK, surpassing £2 billion pounds of client borrowing.

Vacancy location

Address Details:

PREMIER MORTGAGE SERVICES LIMITED
10 DERBY ROAD
STAPLEFORD
NOTTINGHAM
NG9 7AA