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Key details

Course area
Business and Accounts
Student type
Courses for 19+ students
Course type
Part-time Further Education course
Course level
Level 1
Date/times

You can start this course at any time.

Location
Online Learning
Fees
£28.50
Course code
Parent course code:C034392 Child course code: Q034393
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Course introduction

Are you looking to complete some conflict management training? UK employers are frequently looking for individuals who can confidently and competently manage conflict in the workplace, so why wait?

This course covers identifying and resolving conflicts and aims to give you the knowledge and understanding to manage conflict in many forms, as well as learning how to best positively support individuals – an essential skill in anyone looking to move into a team leader or management position.

Duration: You will learn at your own pace, but the course typically takes approximately 4 hours to complete.

Important Notice: All online courses are delivered exclusively via an online platform and require access to a PC or laptop computer. These courses cannot be completed without the use of a PC or laptop. You must ensure they have appropriate access to the required equipment prior to enrolment. You cannot study these courses on a mobile phone.

Course information

College Certificate

There are no formal entry requirements for this course but you must have a reasonable standard of spoken and written English and be aged 19 or over.

The course is auto-assessed with questions throughout the learning material.

AAT Award in Business Skills (Level 1) - Part-time

AAT Diploma in Accounting (Level 3) - Part-time

Access to Higher Education: Business (19+) - Full-time