Skip to the main content

Site navigation

Key details

Course area
Business and Accounts
Course type
Part-time Further Education course
Course level
Level 1
Date/times

You can start this course at anytime.

Location
Online Learning
Fees
£195.00
Course code
Parent course code:C059700 Child course code: Q059710

You can register your interest in this commercial course below.

Register your interest

Course introduction

This course is perfect if you’re navigating constant change and want greater confidence dealing with uncertainty and ambiguity. 

You will learn how to:  

  • Explore the root causes of ambiguity and recognise that the emotions it creates are a normal response
  • Use a straightforward toolkit to build confidence in unclear or uncertain environments
  • Learn how to move forward when uncertainty feels overwhelming or paralysing
  • Develop greater self‑awareness of personal reactions during periods of uncertainty
  • Support teams in understanding and managing ambiguity more effectively 

You can expect an interactive workshop that helps leaders navigate periods of change with greater clarity and confidence. Participants will gain insight into their own strengths and development areas, while learning practical ways to support their teams through uncertainty. Using real‑life scenarios, the workshop encourages reflection on personal responses to change, explores alternative approaches, and identifies what could be done differently in the future to achieve more positive outcomes. 

Course information

3 hours

You will receive a recognised certificate backed by the Institute of Leadership and Management. 

There are no formal entry requirements but you must be aged 19+.

Designed for training employers and colleagues, this course provides a strong foundation that supports progression into further CPD and development pathways. 

This course can be delivered face-to-face if there are sufficient numbers.

Student success stories

Sam Allison - Business Studies

Whether it’s liaising with some of the world’s biggest record labels or creating events for grass root artists - it’s safe to say Sam never has a dull day as Head of Events & Partnerships for Rough Trade. Discover how he uses the skills learnt on our Business Studies degree for one the nation’s most successful record stores.

Read more

AAT Award in Bookkeeping (Level 1) - Part-time

AAT Certificate in Accounting (Level 2) Top-up - Part-time

AAT Certificate in Bookkeeping (Level 2) - Part-time