This course is perfect if you want a course that can help you on the path towards gaining a career in computer technical support and will give you more advanced knowledge.
You’ll learn units including:
- Customer support provision for the ICT professional
- Networking principles
- Maintain ICT equipment and systems
- Install, configure and integrate networked hardware and software
- ICT systems and network management
- Business concepts
- Creative problem solving.
You can expect a largely practical course with lots of hands-on computer work. The course will help you to understand the role of technical support in the workplace and to develop the knowledge, understanding and skills necessary to undertake this role.
Maid Marian Way
Start: 4th September 2019
Course code: C021664 / Q021665
Pearson Edexcel Level 3 National Diploma in IT
|Teaching & assessment||
All units are assessed through assignments.
Choose to follow with the Level 4 Diploma in ICT Professional Competence or employment in the IT industry
Students aged 16-18 don't have to pay tuition fees. If you are aged 19 or over, check out our Financial Help page for information on fees and funding!