This course is perfect if you want a course that can help you on the path towards gaining a career in computer technical support and will give you more advanced knowledge.
You’ll learn units including:
- Customer support provision for the ICT professional
- Networking principles
- Maintain ICT equipment and systems
- Installing, configuring and integrating networked hardware and software
- ICT systems and network management
- Business concepts
- Creative problem solving
You can expect a largely practical course with lots of hands-on computer work. The course will help you to understand the role of technical support in the workplace and to develop the knowledge, understanding and skills necessary to undertake this role.
111 Canal Street
Start: 7th September 2020
Course code: C021664 / Q021665
Pearson BTEC Level 3 Diploma in IT
You’ll need 5 GCSEs at grades 9–4 (A*–C), including English Language and Maths – both of these must be grades 9–4 (A*–C) or Functional Skills Level 2 in English and Maths, or a relevant Level 2 vocational qualification with English and Maths GCSE grades 9–4 (A*–C).
All units are assessed through assignments.
Choose to follow with the Level 4 Diploma in ICT Professional Competence or employment in the IT industry
Students aged 16-18 don't have to pay tuition fees. If you are aged 19 or over, check out our Financial Help page for information on fees and funding!