Performance Management (CPD) — Online Learning
Course outline
This short, auto-marked programme will build your knowledge of the core skills needed to manage performance and underperformance and to give feedback in the workplace.
- Section 1: The importance of effective performance management
- In this section, you will learn about formal and informal performance assessment in the workplace and the line manager’s role in performance management.
- Section 2: How to manage the performance of individuals in the team
- This section covers ways to ensure fair and objective formal assessment, how to set SMART objectives and performance standards for a team member and how to measure performance.
- Section 3: Feedback in the workplace
- You will discover the importance of feedback to improve performance and how to give feedback effectively.
- Section 4: Managing underperformance
- This section covers the potential areas of underperformance in the workplace and its causes, along with actions to restore performance to acceptable levels.
How to enrol onto this course
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Location:
Online Learning
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Date / time:You can start this course at any time. |
Fees / reductions:No fee reductions available. All students pay the same fee. Tuition fee: £28.50 |
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Course code: C034402 / Q034403 |
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| Qualification | College Certificate |
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| Duration | You will learn at your own pace, but the course typically takes approximately 4 hours to complete. |
| Level | Level 1 |
| Entry requirements | There are no formal entry requirements for this course but you must have a reasonable standard of spoken and written English and be aged 19 or over. |
| Teaching & assessment | The course is auto-assessed with questions throughout the learning material. |