How to apply for accept or rebook your enrolment invite

Once you have received your invitation, you will need to accept it, so we know you are coming. If you cannot make the slot, you have been given, you can decline and choose an alternative date. 

You will receive your invite via email, so keep your eyes peeled over the next few weeks.

Accepting your invite 

1. Log into your learner portal (this will be the same login you set up when applying for your course).
2. Head to the “My applications” section. Under the course title and timeline, you’ll have a section for upcoming appointments.
3. Next to the details will be a teal square button that says “Click here to confirm or rebook”
4. On the “Can you attend this event?” dropdown, you can select “I will be attending this enrolment event”.
5. Click the “confirm attendance” teal button below.

Rebooking your invite

1. Log into your learner portal (this will be the same login you set up when applying for your course).
2. Head to the “My applications” section. Under the course title and timeline, you’ll have a section for upcoming appointments.
3. Next to the details will be a teal square button that says “Click here to confirm or rebook”
4. On the “Can you attend this event?” dropdown, you can select “I cannot attend this enrolment event and would like a new date to be booked”.
5. You will then have to answer two questions. Firstly the “why will you not be attending” dropdown. This will give you 5 options (childcare, holiday, medical, other, work), select the relevant option.
6. You will then be given a space to type in an alternative date that you can attend. It asks that you enter the earliest date and time you can attend.
7. Click the “submit request” button. Once this has been processed, a member of our admissions team will get in touch by email or phone, to rearrange an alternative appointment for you.

Declining your invite 

1. Log into your learner portal (this will be the same login you set up when applying for your course).
2. Head to the “My applications” section. Under the course title and timeline, you’ll have a section for upcoming appointments.
3. Next to the details will be a teal square button that says “Click here to confirm or rebook”
4. On the “Can you attend this event?” dropdown, you can select “I am no longer interested in this course”.
5. Your application will then be automatically withdrawn the following day.

Please note, this option is only if you do not want to study the course you have been invited to enrol on and will withdraw your application. If you wanted to still study this course but change the date of your slot, follow the steps for “rebooking your invite”.